Building Capacity

This is a short piece published at the Lean Enterprise Institute about some of the mistakes lean leaders make.  since I’ve made lots…

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Make Eye Contact with Your Customer

If you are a salesperson or a business owner, you have your eyes on your customer every day. You understand…

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What is so Different About a Lean Company?

This is a question that comes up when people first are introduced to Lean and the question is often phrased…

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Simple Reasons that Lean is a Great Business Strategy

Lean truly focuses on building capacity and opportunity. In the process, there are many cost savings. As part of every…

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